Now Hiring - Insurance Account Manager in Southampton, PA

MPL Risk, LLC is a Property & Casualty Insurance brokerage firm located outside of Philadelphia, PA providing insurance solutions to small and medium sized corporations. Our specific focus is the healthcare industry and we have clients in a half dozen states. We are looking to add an energetic Account Manager to our team.

Job Responsibilities

• Handle a book of business of commercial accounts, with a book of business ranging from $400,000 to $600,000 in revenue.
• Primary contact for existing clients. Build and maintain strong relationships with clients, as well as vendors.
• Utilizing an Agency Management System, in order to process coverage changes, billing inquiries, issuing COIs, storing files within the system, etc.
• Individual will also take lead on handling policy renewals – gathering renewals documents, marketing to carriers, communicating quotes to the insured.
• Understanding of various insurance lines and coverages available to clients, and assist in helping upsell additional lines of insurance.
• Ability to cross-sell certain lines of coverages whenever there is an opportunity
• Problem solve and help resolve audit disputes, coverage questions, claim questions, and more.
• Utilizing available systems to assist in client retention and account management

Job Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Self-motivated personality
• Strong organizational skills
• Ability to maintain Property & Casualty Insurance license(s) in the necessary states where conducting business
• Solid Understanding of Microsoft Office Excel, Word. Strong understanding of Agency Management Systems

Required Experience and Education

• Customer Service: minimum of 2 years experience
• High School or Associate Degree (preferred)

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Contract type:

• Permanent

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Education:

• High school or equivalent (Preferred)

Experience:

• Commercial Insurance: 2 years (Required)

Work Location: One location